Terms of Service

1. Acceptance of Terms

By accessing or using TLBO - The Little Box Office ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

TLBO (The Little Box Office) is a business automation platform that provides:

• Online booking and scheduling system
• Payment processing integration
• SMS reminders and notifications
• AI-powered marketing tools
• Business analytics and reporting

3. Account Registration

To use our Service, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

You are responsible for all activities that occur under your account.

4. Subscription and Payments

4.1 Money-Back Guarantee

We offer a 7-day money-back guarantee on your first month's subscription and setup fee. If you're not satisfied with our service within the first 7 days, we'll provide a full refund, no questions asked.

4.2 Paid Plans

Payments are processed securely through Stripe. Subscription fees are billed monthly, and you can cancel at any time.

4.3 Refunds

We offer a 30-day money-back guarantee for annual plans. Monthly subscriptions may be cancelled at any time but are not refundable for the current billing period.

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Send spam or unsolicited messages
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Service
• Upload malicious code or content
• Violate any applicable laws or regulations

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by TLBO - The Little Box Office and is protected by international copyright, trademark, and other intellectual property laws. You retain ownership of any content you upload to the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

8. Third-Party Services

Our Service integrates with third-party services including Stripe (payments) and Twilio (SMS). Your use of these services is subject to their respective terms of service. We are not responsible for the content or practices of third-party services.

9. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access to the Service. We may perform scheduled maintenance with advance notice when possible.

10. Limitation of Liability

To the maximum extent permitted by law, TLBO - The Little Box Office shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Termination

We may terminate or suspend your account at any time for violation of these Terms. You may cancel your account at any time through your account settings. Upon termination, your right to use the Service will immediately cease.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the European Union, without regard to its conflict of law provisions.