Privacy Policy

1. Introduction

TLBO - The Little Box Office ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business automation platform.

By using TLBO - The Little Box Office, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Name and email address
• Business name and contact information
• Payment information (processed securely via Stripe)
• Phone number (for SMS features)

2.2 Usage Data

We automatically collect information about how you interact with our platform:

• Log data (IP address, browser type, pages visited)
• Device information
• Booking and transaction history
• Feature usage patterns

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process bookings and payments
• Send SMS reminders and notifications
• Improve our platform and develop new features
• Communicate with you about updates and support
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Stripe (payments), Twilio (SMS), and hosting providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

5. Data Security

We implement industry-standard security measures including:

• 256-bit SSL encryption for all data transmission
• Encrypted data storage at rest
• Regular security audits
• SOC 2 compliance
• EU data center hosting

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@tlboautomate.com.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies for advertising purposes.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.