The Problem
Commission fees, no-shows, and platform lock-in — your revenue and your community are at risk.
- 1Mindbody/ClassPass take 20–25% commission. With 40% of revenue from ClassPass, you give away 8–10% of total revenue.
- 2No-shows and last-minute cancellations. Empty mats = lost revenue. Class with 20 spots and 12 show-ups is money down the drain.
- 3Member data lives on their servers. You can't email your community or run promotions without platform limits.
- 4Scheduling across Mindbody, ClassPass, and your site is chaotic. Multiple trainers, class types, capacity — a nightmare.
- 5You're renting access to your own members. Not building a business.